I Cannot Access LEB2 on Web Browser. It Says "Sorry, We Are Not Able to Locate Your Username in The Database" What Should I Do?

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Q: I Cannot Access LEB2 on Web Browser. It Says "Sorry, we are not able to locate your username in the database" What Should I Do? 

A: If you have logged in to LEB2 and it leads you to the window with corgi and the massage "Sorry, we are not able to locate your username in the database", it could possible mean that your username and the username we have in the LEB2 database is different. Please contact LEB2 team immediately to check the accuracy and solve the problem for you. 

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