If the system does not display the detail completely, as usual, it may occur with a browser you have visited in history called cache instead of reloading an updated webpage. Thus, if you want the browser to be shown as the latest information, you need to clear a former cache. There are some steps as below:
Note: If you experience slower-than-usual file uploads or are unable to upload files, we recommend clearing Cached images and files (select All time). If the issue persists, additionally clear Cookies and other site data. Then close and reopen your browser before signing in again.
📢 Clearing Cookies and other site data may sign you out of websites, but it will not affect your data or files in the system.
📢 Clearing Cookies and other site data may sign you out of websites, but it will not affect your data or files in the system.
Google Chrome Website
- Click icon ⁝ which is next to URL bar
- Select History
- Select Clear browsing data
- Select All time
- Mark at Cached images and files
- Clear data
Tips: Select Ctrl+Shift+R on the keyboard
Safari on Mac
- Open Safari
- Select 'Safari' on Tools tab
- Click 'Setting'
- Select 'Advanced'
- Mart at Show Develop menu in menu bar
- A new section appears next to Bookmark which is called 'Develop'
- Click 'Develop' then select 'Empty Caches'
Android phone &iPhone, iPad หรือ iPod touch
Android
- Open Google Chrome Application
- Click icon ⁝ which is next to URL bar
- Select History and then Clear browsing data
- Select time rage as All time
- Mark at Cached images and files
- Clear data
Safari on iPhone, iPad, and iPod touch
- Go to Setting
- Select Safari
- Clear history and website data