If you cannot log in to LEB2, please select the issue you are experiencing below to view initial troubleshooting steps.
🎓 Unable to log in with KMUTT Email❗
1. For new students
For new students at KMUTT, after recording information in the New ACIS system, you must wait for the system to update within 24 hours before you can access LEB2. Alternatively, you can switch to logging in using Email OTP.
2. Stuck at the identity verification (MFA) step
After signing in with your email and password, verify your identity as follows:
- If you already installed
Microsoft Authenticator, open the app and enter the 2-digit code displayed on the screen, then complete the identity verification.
- If Microsoft Authenticator has not been installed, select "I can't use my Microsoft Authenticator app right now" and receive the code via SMS.
- If you do not receive the SMS, check whether the phone number registered with the KMUTT Account is still active.
3. Forgot the KMUTT Email password See the additional article here
🔐 Unable to log in with Email OTP❗
1. Have not received the OTP
Try checking the Spam/Junk folder or click Resend code after 60 seconds.
2. An account-related notification appears If you see the message
No LEB2 account found for this email. Check the spelling or try another email.
try checking the spelling of the email again, or contact the LEB2 team.
👤 Unable to log in with Username and Password❗
1. Unable to enter the Username and Password to log in
Clear the cache, then try logging in again.
2. Unable to log in after entering the Username and Password
Check the LEB2 Account.
⚠️ Unable to find the login page❗
1. Unable to click the "Log in" button
Try to check whether the device is connected to a proxy.
2. Check the URL of the login page
When clicking the login button on LEB2 from the Home page, the page where you enter your login information must have this URL:
https://signin.leb2.org/login?app_id=1&redirect_uri=https%3A%2F%2Fapp.leb2.org%2Flogin
Trick and Tips
- LEB2 is user-friendly on Google Chrome
- Clear browser's cache to get the latest version of the system
- DNS changing on your devices helps your internet connection stable and you get to the website faster.
Remark
If you still cannot log in, please contact LEB2 team for support.
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